We’re currently experiencing an issue where post calibrations appear to save successfully, but the data is not retained after saving. Our team is actively investigating and will share an update as soon as we have more information.
Resolved -
This incident has been resolved, if you experience this issue going forward please reach out to support at digitalagsupport@corteva.com.
Jun 18, 10:31 CDT
Monitoring -
A fix has been implemented and we are monitoring, if you continue to experience the inability to save notes on web on Granular Insights please contact support at digitalagsupport@corteva.com.
Jun 17, 08:57 CDT
Update -
We are continuing to investigate this issue.
Jun 16, 11:31 CDT
Investigating -
We are currently experiencing an issue that is not allowing notes to be saved in Granular Insights web. Our team is aware of the issue and is investigating to implement a fix. The mobile app is working as expected, and notes are saving, so use of the Granular Insights Mobile App for notes is able to be utilized. If you have any questions or would like further information on this issue please contact support for assistance at digitalagsupport@corteva.com
Jun 16, 11:30 CDT