Resolved -
All systems are functioning and we have caught up on the reprocessing of changes. If you see any issues in Granular Insights please send an email to digitalagsupport@corteva.com to have the support team investigate. We appreciate your patience while we collaborated with engineering to triage and validate their solutions.
Nov 12, 13:24 CST
Monitoring -
The team has implemented a solution related to the issues with Activities, Analysis, and Reporting that caused several problems today. We will move this to monitoring, but do not believe there are any other issues. Please contact digitalagsupport@corteva.com if you experience any issues.
Nov 11, 15:52 CST
Update -
We are amending the incident to include issues with Activities load times and display of data.
Nov 11, 11:11 CST
The teams have been alerted to a large number of errors being produced within Granular Insights. We are aware of the issue and will be working with engineering to get this issue resolved as quickly as possibly.
When users access a field from the Map list, the page will come up with 'Sorry Something Went Wrong'. Reports contain blank pages. Slowness in pages containing data analysis.
Resolved -
Thank you for your patience as we worked through the issues encountered with Granular Insights systems today. All critical systems have remained stable and we believe the issue to be resolved. If you encounter issues within Granular Insights please reach out to the Agronomy Innovation Support Team at digitalagsupport@corteva.com to open a ticket.
Nov 7, 22:12 CST
Monitoring -
We have made changes to improve the overall stability of Granular Insights. We will continue to monitor all systems.
Nov 7, 13:55 CST
Update -
We are continuing to investigate this issue.
Nov 7, 10:38 CST
Investigating -
Service(s) Impacted: All Services are impacted.
Incident Summary: Teams have been alerted about a major system outage affecting Granular Insights. This presents to users as a spinning page and a message stating 'Sorry, Something Went Wrong".
We are actively investigating and collaborating with product development to identify and resolve the issue as quickly as possible. We appreciate your patience as we work through this.