This issue will be closed as we have not received a resolution from the John Deere Security team. If you continue to experience this problem, please contact John Deere Support at 888-GRN-STAR for assistance.
Posted Aug 29, 2024 - 09:40 CDT
Update
We are continuing to investigate this issue.
Posted Sep 21, 2023 - 12:52 CDT
Investigating
We are actively addressing an issue regarding John Deere Operations Center connections with Granular Insights. The issue originated with John Deere and occurred when a user modifies their John Deere password. The password change causes all connections to be disconnected, including the connection with Granular Insights. To resolve this situation, please follow these steps: • Remove the current connection. • Reconnect your account to restore connection. Getting Started: Connect to John Deere Operations Center -https://support.insights.granular.ag/hc/en-us/articles/360035312351 We apologize for any inconvenience this may cause and appreciate your understanding as we work towards a permanent solution. If you have any inquiries or require assistance, please do not hesitate to reach out to our support team: