Update - We are continuing to investigate this issue.
Sep 21, 2023 - 12:52 CDT
Investigating - We are actively addressing an issue regarding John Deere Operations Center connections with Granular Insights. The issue originated with John Deere and occurred when a user modifies their John Deere password. The password change causes all connections to be disconnected, including the connection with Granular Insights. To resolve this situation, please follow these steps:
• Remove the current connection.
• Reconnect your account to restore connection.
Getting Started: Connect to John Deere Operations Center -https://support.insights.granular.ag/hc/en-us/articles/360035312351
We apologize for any inconvenience this may cause and appreciate your understanding as we work towards a permanent solution.
If you have any inquiries or require assistance, please do not hesitate to reach out to our support team:

Contact Support:
Phone: 1-833-933-1733 (Option 5)
Email: digitalagsupport@corteva.com

Sep 21, 2023 - 12:50 CDT

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This page is to communicate issues and provide notifications for Granular Insights, AgStudio, and Field360 Studio applications.

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