Machine Data Stuck in Processing

Incident Report for Granular Support

Resolved

This incident has been resolved.

Posted Feb 03, 2025 - 07:32 CST

Update

We are continuing to work on a fix for this issue.

Posted Jan 31, 2025 - 15:11 CST

Identified

As of 10:55 AM on January 30 2025, machine data uploads and Connected Data have stopped processing. Our teams are actively working on resolving the issue, and we will notify you once it's fixed.

Once the issue is resolved, data will automatically begin processing again—no action is required to restart or reprocess the data.

We’ll keep you updated.

Posted Jan 31, 2025 - 14:59 CST

This incident affected: Granular Insights (Machine Data).